Md Nor, Rosnah and Mat Yamin, Fadhilah (2015) Satisfaction of learning management system using EUCS model. In: 2015 International Conference on e-Commerce, e-Administration, e-Society, e-Education, and e-Technology (e-CASE & e-Tech 2015), April 1-3, 2015, Kuala Lumpur, Malaysia.

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Abstract

This study empirically investigates the end users satisfaction level on Learning Management System (LMS) that was implemented in Universiti Utara Malaysia (UUM).The LMS is known as UUM Learning Zone.This study was conducted through survey on 100 respondents using End User Computing Satisfaction (EUCS) instrument namely; content, accuracy, format, ease of use and timeliness to measure user satisfaction.The findings indicate that the respondents satisfied with content, accuracy and format of the UUM Learning Zone.Surprisingly, the respondents are not satisfied with ease of use and timeliness of UUM Learning Zone.The finding is expected to serve as feedback for the developer to further improve Learning Zone.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISSN : 2074-5710 Organized by: Knowledge Association of Taiwan (KAT) & International Business Academics Consortium (iBAC)
Uncontrolled Keywords:	Learning Management System, End User Computing Satisfaction, Technology Satisfaction, Learning Zone
Subjects:	T Technology > T Technology (General)
Divisions:	School of Technology Management & Logistics
Depositing User:	Dr. Fadhilah Mat Yamin
Date Deposited:	13 Jul 2017 01:06
Last Modified:	13 Jul 2017 01:06
URI:	https://repo.uum.edu.my/id/eprint/22642

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