Chan, May Yian and Ashari, Hasbullah (2017) The application of balance scorecard to education: The case study of a private religious school in Kedah. In: Symposium on Technology Management & Logistics (STML–Go Green) 2016, 6th - 7th December 2016, Universiti Utara Malaysia, Sintok, Malaysia.

PDF Restricted to Registered users only Download (352kB) | Request a copy

Abstract

The aim of this paper is to study the implementation of balanced scorecard in the education system. This paper will be focusing on a religious private school.PPAZ is a private religious school in the region of JItra.Due to the rising of competition in that area, PPAZ is in need to catch up with the current trend. There are a few factors affecting PPAZ growth, one of it is the school management system, there are no proper performance measurement tools to monitor the school progress making it difficult to achieve its given mission and vision.Therefore, balanced scorecard (BSC) is suggested to tackle this issue to identify the leading and lagging indicators. This paper adopts qualitative research technique using the case study approach.It is found that PPAZ do not have a balanced strategic mapping that shows its causal linkage of the strategies to the institutional objectives.The main outcomes of the school are the parents and board of Musleh education in IKRAM, to obtain satisfaction of both parties, rely heavily on students’ performance. At the end of the paper, a strategy map, balanced scorecard and develop a students’ performance dashboard.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN 978-967-0910-37-6 Organized by: School of Technology Management & Logistics, Universiti Utara Malaysia
Uncontrolled Keywords:	balanced scorecard, performance measurement, education, religious school, strategic management
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management L Education > LB Theory and practice of education > LB1603 Secondary Education. High schools
Divisions:	School of Technology Management & Logistics
Depositing User:	Dr. Hasbullah Haji Ashari
Date Deposited:	25 Jul 2017 09:36
Last Modified:	25 Jul 2017 09:36
URI:	https://repo.uum.edu.my/id/eprint/22712

Actions (login required)

View Item