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A customer service representative job not for the faint-hearted

Daily Express, (KK) (2017) A customer service representative job not for the faint-hearted. (6 July 2017). in Daily Express, p. p. 10.

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KUALA LUMPUR: "Do you know t hai this is urgent? Do you even know what I want'? Or you're just plain stupid to understand anything? You can't even do a simple customer service job !"These are the nasty lines that Zati Farhana Zulkarnain has come across many times as a customer service representative.

Item Type: Newspaper
Additional Information: Section Nation
Subjects: H Social Sciences > HC Economic History and Conditions
Divisions: School of Economics, Finance & Banking
Depositing User: Mr. Wan Izham Wan Abu
Date Deposited: 27 Jul 2017 03:20
Last Modified: 27 Jul 2017 03:20
URI: http://repo.uum.edu.my/id/eprint/22872

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