Daily Express, (KK) (2017) A customer service representative job not for the faint-hearted. (6 July 2017). in Daily Express, p. p. 10.

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Abstract

KUALA LUMPUR: "Do you know t hai this is urgent? Do you even know what I want'? Or you're just plain stupid to understand anything? You can't even do a simple customer service job !"These are the nasty lines that Zati Farhana Zulkarnain has come across many times as a customer service representative.

Item Type:	Newspaper
Additional Information:	Section Nation
Subjects:	H Social Sciences > HC Economic History and Conditions
Divisions:	School of Economics, Finance & Banking
Depositing User:	Mr. Wan Izham Wan Abu
Date Deposited:	27 Jul 2017 03:20
Last Modified:	27 Jul 2017 03:20
URI:	https://repo.uum.edu.my/id/eprint/22872

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