Ahmad Zaidi, Mohamad Faizal (2017) Organizational ambidexterity at INTRA-NPD level of analysis with quality - innovation matrix. Journal of Technology and Operations Management, 12 (1). pp. 35-45. ISSN 1823-514X

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Abstract

Organizational ambidexterity refers to the firm’s capacity to simultaneously exploit existing product offerings with familiar knowledge, and explore new product opportunities with unfamiliar knowledge.Due to this definition, ambidexterity has been commonly studied at inter-new product development (NPD) level.As such, studies at the intra-NPD (in a single NPD) are still rare. Although both exploitative and explorative are critical capabilities for NPDs, with limited resources at hands, most firms will have to do a trade-off between them. As a result, while some firms preferred exploitative NPD, some others have adventured into explorative NPD.Therefore, a single NPD project is the feasible option to most firms at any one time. Although quality is the focus in exploitative NPD, while innovation is the emphasis in explorative NPD, both are imperative to any types of NPD.Thus, it was suggested firm that is capable of creating balance between quality and innovation in a single NPD will be more successful than the others at sustaining competitive advantage.However, creating a balance between quality and innovation in a single NPD is a challenging effort. As a result, this article proposed a quality-innovation (Q-I) matrix to demonstrate the concept of organizational ambidexterity for creating balance between quality and innovation in a single NPD. The Q-I matrix will enhance our understanding on the concept of organizational ambidexterity at intra-NPD level, which is still rarely studied in contrast to the inter-NPD level of analysis.

Item Type:	Article
Uncontrolled Keywords:	dynamic capabilities, exploitative NPD, explorative NPD, sequential ambidexterity, simultaneous ambidexterity, sustainable competitive advantage
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Technology Management & Logistics
Depositing User:	Dr. Mohamad Faizal Ahmad Zaidi
Date Deposited:	25 Sep 2017 04:35
Last Modified:	25 Sep 2017 04:35
URI:	https://repo.uum.edu.my/id/eprint/22936

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