Mohamad, Mua’azam and Don, Yahya and Kasa, Muhamad Dzahir (2017) Amalan penambahbaikan kualiti berterusan dalam institusi pendidikan. Proceedings of the ICECRS, 1 (1). pp. 1077-1082. ISSN 2548-6160

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Abstract

With the increasing demand in improving quality education system, the Malaysian Education Ministry has recently adopted a policy aimed at practicing continuous quality improvement (CQI) at all levels and across all states. The key goal is to achieve changes in practice which improve education outcomes. This paper includes the systematic literature review to describe the scenario of quality management practices in industry and quality improvement approaches at various levels in education systems.Several identified themes were discovered ie the importance of continuous improvement programs, quality management systems and readiness to implement the quality improvement practices.Future research should include the psychology aspects in testing the effectiveness of quality improvement practices.

Item Type:	Article
Additional Information:	International Seminar on Generating Knowledge Through Research, UUM-UMSIDA, 25-27 October 2016, Universiti Utara Malaysia, Malaysia.
Uncontrolled Keywords:	Quality management; Continuous quality improvement; Quality change readiness
Subjects:	L Education > LG Individual institutions (Asia. Africa)
Divisions:	School of Education & Modern Languages
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	13 Feb 2018 03:53
Last Modified:	13 Feb 2018 03:53
URI:	https://repo.uum.edu.my/id/eprint/23089

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