New Sabah Times English, (KK) (2017) A customer service representative job is not for the faint-hearted. (6 July 2017). in New Sabah Times English (KK), p. p. 6.

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Abstract

KUALA LUMPUR: "Do you know that this is urgent? Do you even know what I want? Or you're just plain stupid to understand anything? You can't even do a simple customer service job!" These are the nasty lines that Zati Farhana Zulkarnain has come across many times as a customer service representative.

Item Type:	Newspaper
Additional Information:	Section Home
Subjects:	H Social Sciences >
Divisions:	School of Applied Psychology, Social Work & Policy
Depositing User:	Mr. Che Hasan Hashim
Date Deposited:	15 Mar 2018 01:31
Last Modified:	15 Mar 2018 01:31
URI:	https://repo.uum.edu.my/id/eprint/23608

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