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Relationship between workplace incivility and turnover intention: A conceptual framework

Ishak, Wan Zhalkiatul Aida and Ahmad, Fais and Ishak, Khairol Anuar (2017) Relationship between workplace incivility and turnover intention: A conceptual framework. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

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Abstract

The emerging issues that surround the house officers (HO) of Malaysia’s public hospitals has raised significant concerns among the practitioners and the academicians; such as uncivil treatment that occur in the hospital environment.Reflecting from this, this paper aims to discuss the relationship between the workplace incivility and turnover intention among the house officers of Malaysia’s public hospitals.An extensive review provides the insights of the possible relationships between the variables.Related proposed framework of this research is hoped to meet the research objectives and provide valuable insights for future research.

Item Type: Conference or Workshop Item (Paper)
Additional Information: eISBN 978-967-0910-76-5 Organized by: School of Business Management, Universiti Utara Malaysia.
Uncontrolled Keywords: Workplace incivility, Turnover Intention.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 02 Apr 2018 00:27
Last Modified: 02 Apr 2018 00:27
URI: https://repo.uum.edu.my/id/eprint/23825

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