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The impact of leader-member exchange differentiation on team effectiveness among Malaysian nurses: team potency as mediator

Azizan, Farah Lina and Darus, Amer and Othman, Noraini (2017) The impact of leader-member exchange differentiation on team effectiveness among Malaysian nurses: team potency as mediator. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

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Abstract

This study examines how Malaysian leader and member in healthcare industry interpret and demonstrate leader-member relationships differentiation influence team effectiveness, operationalized as team satisfaction and team viability. Our sample of 475 staff nurses represented 92 wards in four hospitals. Results revealed that team potency mediates the relationship between LMX differentiation and team effectiveness. These findings validate our proposition of leader-member exchange differentiation in Malaysian healthcare industry and empirical support for the central roles of team potency as a socio-emotional process in workgroups.

Item Type: Conference or Workshop Item (Paper)
Additional Information: eISBN 978-967-0910-76-5 Organized by:  School of Business Management, Universiti Utara Malaysia.
Uncontrolled Keywords: LMX Differentiation, Team Potency, Team Effectiveness
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 02 Apr 2018 00:28
Last Modified: 02 Apr 2018 00:28
URI: https://repo.uum.edu.my/id/eprint/23832

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