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Facilitating conditions and Perceived Security as antecedents of trust among E-banking customers in Nigeria

Salimon, Maruf Gbadebo and Mohd Mokhtar, Sany Sanuri and Yusoff, Rushami Zien and Adeleke, A.Q. and Morakinyo, Saka (2017) Facilitating conditions and Perceived Security as antecedents of trust among E-banking customers in Nigeria. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

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Abstract

The purpose of this paper is to empirically discuss facilitating conditions and perceived security as major factors that influence trust among e-banking customers in Nigeria.In doing so, final data that were collected from 266 customers were analyzed using PLS-SEM (2.0).The results of the study show that facilitating conditions and perceived security significantly and positively influenced trust among the e-banking users of four major banks in Nigeria. Theoretical and practical implications of the study are presented as a guide for both academics and practitioners

Item Type: Conference or Workshop Item (Paper)
Additional Information: eISBN 978-967-0910-76-5 Organized by: School of Business Management, Universiti Utara Malaysia.
Uncontrolled Keywords: Facilitating conditions, perceived security, trust, e-banking
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Business Management
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 02 Apr 2018 00:28
Last Modified: 02 Apr 2018 00:28
URI: https://repo.uum.edu.my/id/eprint/23836

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