Alsharari, Yaser Salman and Aziz, Fadzil Shah and Taib, Che Azlan and Yusoff, Rushami Zien (2017) The Impact of Attitudes towards Healthcare Service Quality on Organisational Performance: Evidence from the Saudi Arabia. Research in Business and Management, 5 (1). p. 1. ISSN 2330-8362

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Abstract

This research aims to investigate the effect of attitudes towards healthcare service quality on organisational performance among Saudi Arabian hospitals. The sample size comprises of 154 hospitals randomly chosen from 259 government hospitals in Saudi Arabia. For data analysis, the Partial Least Squares (PLS) structural equation modeling was used. In addition, this study found a positive and significant association between attitudes towards healthcare service quality and organisational performance. Eventually, this study provides some limitations and suggestions for future researchers.

Item Type:	Article
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	UNSPECIFIED
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	19 Sep 2018 08:01
Last Modified:	30 Sep 2018 07:47
URI:	https://repo.uum.edu.my/id/eprint/24769

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