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Relationship between workplace incivility and turnover intention: A conceptual framework

Ishak, Wan Zhalkiatul Aida and Ahmad, Fais and Ishak, Khairol Anuar (2017) Relationship between workplace incivility and turnover intention: A conceptual framework. Journal of Technology and Operations Management (JTOM), 12 (2). pp. 42-46. ISSN 1823-514X

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Abstract

The emerging issues that surround the house officers (HO) of Malaysia‟s public hospitals has raised significant concerns among the practitioners and the academicians; such as uncivil treatment that occur in the hospital environment.Reflecting from this, this paper aims to discuss the relationship between the workplace incivility and turnover intention among the house officers of Malaysia‟s public hospitals. An extensive review provides the insights of the possible relationships between the variables. Related proposed framework of this research is hoped to meet the research objectives and provide valuable insights for future research.

Item Type: Article
Uncontrolled Keywords: Workplace incivility, Turnover Intention
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Technology Management & Logistics
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 11 Nov 2018 03:30
Last Modified: 11 Nov 2018 03:30
URI: https://repo.uum.edu.my/id/eprint/25156

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