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Investigating The Adoption of Knowledge Management in a Non-Govermental Organization in Malaysia


Kalid, Khairul Shafee and Saide, Saide (2018) Investigating The Adoption of Knowledge Management in a Non-Govermental Organization in Malaysia. In: Knowledge management adoption, Non government organization, knowledge management pillars., 25 –27 July 2018, Miri Sarawak, Malaysia.

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Abstract

Non-governmental organizations use knowledge extensively in humanitarian efforts, engagements with organizations concerning the welfare of the people and other activities. The knowledge in nongovernmental organizations are mostly tacit. Nevertheless, little is known about knowledge management practices in non-governmental organizations.The aim of this study is to investigate the adoption of knowledge management in a nongovernmental organization.This study adopts a case study research design. Data was collected through a survey sent to a non-governmental organization.The questionnaire was based on the four pillars of knowledge management namely management and organization, people and culture, content and processes and infrastructure. A total of 31 respondents from one NGO participated in the survey.The data was analyzed using descriptive analyses.The findings indicate that knowledge is widely acknowledge as important in non-governmental organizations.To a certain extent, knowledge management principles have been practiced in the organization.However, non-governmental organizations have yet to establish an organization wide knowledge management strategy.The study provides an understanding of how knowledge management is perceived by the non-governmental organizations and provide valuable insights to the practice of knowledge management in nongovernmental organizations.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN: 978-967-0910-87-1 Organized by: School of Computing, College of Arts and Sciences, Universiti Utara Malaysia.
Uncontrolled Keywords: Knowledge management adoption, Non government organization, knowledge management pillars.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Computing
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 21 Nov 2018 01:29
Last Modified: 21 Nov 2018 01:29
URI: http://repo.uum.edu.my/id/eprint/25190

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