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Understanding Workplace Relationships - LMX quality, Turnover intention and employee job satisfaction, Mediating role of Superior Subordinate Communication


Khan, Sanan Waheed and Omar, Nuredayu (2018) Understanding Workplace Relationships - LMX quality, Turnover intention and employee job satisfaction, Mediating role of Superior Subordinate Communication. In: SMMTC Postgraduate Symposium 2018, 18-19 March 2018, Universiti Utara Malaysia, Sintok, Malaysia.

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Abstract

Workplace relationship is a very vital phenomenon at the workplace. The relationship between a leader & his subordinates can have a major impact on the performance of the employees. The focus of this research is on the relationship between leader-member exchange (LMX), superior subordinate communication (SSC), Turnover intention with employee job satisfaction. This study explores Leader Member Exchange Theory (LMX Theory), which theorizes when leaders and followers have good exchanges or high quality effective LMX relationships, they share mutual trust, feel better, accomplish more, and the overall unit performance within organization is enhanced. It was hypothesized that LMX would directly influence SSC, and SSC would directly influence employee job satisfaction. It was also hypothesized that turnover intention would directly influence employee job satisfaction. Data derived from a self-administered questionnaire, and this will be distributed to employees working in fast food industry of Kedah Malaysia.

Item Type: Conference or Workshop Item (Paper)
Additional Information: e-ISBN 978-967-0910-77-2 Organized by: School of Multimedia Technology and Communication (SMMTC) Universiti Utara Malaysia
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Multimedia Technology & Communication
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 19 Dec 2018 00:40
Last Modified: 19 Dec 2018 00:40
URI: http://repo.uum.edu.my/id/eprint/25349

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