Rashid, Safiah and Mohd Harif, Mohd Amy Azhar (2016) Influential financial factors of employee engagement outcomes within SME business in Malaysia:A qualitative study. Journal of Business Management and Accounting (JBMA), 6 (1). pp. 111-126. ISSN 2231-9298

PDF Restricted to Registered users only Download (1MB)

Abstract

A great deal of interest in employee engagement has been witnessed over the years. Even though previous researchers have established the relevance of employee engagement and their desired outcomes, an examination of the existing literature has revealed a gap. Against the backdrop of the importance of employee engagement within small-and-medium enterprises (SMEs), the purpose of this study was to qualitatively explore employee engagement outcomes at the organisational level, particularly the influential financial factors. Participants of this study shall include the top managers of SMEs in Malaysia. Eight financial factors namely profitability, productivity, revenue, business growth, account receivable, shrinkage, operating margin, and return-on-asset (ROA) were identified. This study will employ the snowball sampling technique and converging interviewing was suggested to be used to gather data to confirm the proposed conceptual framework. Finally, data will be analysed using content analysis.

Item Type:	Article
Uncontrolled Keywords:	Employee engagement outcomes, qualitative, top managers, financial factors, SMEs, Malaysia.
Subjects:	H Social Sciences > HB Economic Theory
Divisions:	College of Business
Depositing User:	Mr. Che Hasan Hashim
Date Deposited:	09 Apr 2019 23:15
Last Modified:	09 Apr 2019 23:15
URI:	https://repo.uum.edu.my/id/eprint/25889

Actions (login required)

View Item