Nisar, Qasim Ali and Othman, Noraini and Mustafa Kamil, Bidayatul Akmal (2018) Leaders’ emotional labor strategies and wellbeing: does perceived organizational justice mediates the relationship? Pakistan Journal of Humanities and Social Sciences, 6 (1). pp. 82-98. ISSN 2415-007X

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Abstract

As emotions play a crucial role in organizations, many researchers have turned their attention to examining emotions in organizational behavior studies to gain a more in-depth understanding of human behaviors within organizations. Leaders’ emotions are deemed important as key elements of effective leadership. Leaders attempt to manage their emotions when interacting with their followers, and these emotions ultimately influence their wellbeing and attitudes. Perceived organizational justice is also proposed as an important factor that might intervene this relationship. Hence, this paper proposed a theoretical framework for studying the relationship between leaders’ emotional labor strategies and wellbeing, in which perceived organizational justice is the mediating factor.

Item Type:	Article
Uncontrolled Keywords:	Emotions, Emotional Labor, Leaders‘ Well being, Emotional Exhaustion, Organizational Commitment, Perceived Organizational Justice
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Business Management
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	28 Aug 2019 06:15
Last Modified:	28 Aug 2019 06:15
URI:	https://repo.uum.edu.my/id/eprint/26339

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