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An ability of WhatsApp usage in Industrialised Building System (IBS) construction project

Ahmad Pozin, Mohd Affendi and Mohd Nawi, Mohd Nasrun and Othuman Mydin, Md Azree and Mehdi Riazi, Salman Riazi and Imran, Ayub Ilfandy (2019) An ability of WhatsApp usage in Industrialised Building System (IBS) construction project. International Journal of Interactive Mobile Technologies (iJIM), 13 (04). pp. 188-197. ISSN 1865-7923

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—In this article, we discuss aboutWhatsApp application practice around project managers in managing IBS construction projects. The WhatsApp application offer a great advantages, especially in collecting, managing information and data in a timely manner.Previous study highlighted effective communication become as a bridge between practitioners to share a knowledge, information and integration. Unfortunately, there is still a lack of empirical studies on how efficiencies of WhatsApp application overcome the communication barriers while managing distributed project teams on construction project. Thus this study seeks to explore communication performance perceived through WhatsApp application. The semi-structured interview methodology was used to gain in-depth knowledge from several project managers who have experiences in managing construction projects virtually through WhatsApp application. The finding from this study revealed that WhatsApp application has become an effective communication channel to overcome the barriers of communication while managing distributed teams and allowing timely information sharing.

Item Type: Article
Uncontrolled Keywords: WhatsApp Application; Communication Challenges; Project Management; Industrialised Building System (IBS).
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: School of Technology Management & Logistics
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 22 Sep 2019 08:17
Last Modified: 22 Sep 2019 08:17
URI: http://repo.uum.edu.my/id/eprint/26444

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