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Introduction to human resource management in tourism and hospitality industry


Ahmad, Rozila and Mohd Shariff, Nurhazani (2019) Introduction to human resource management in tourism and hospitality industry. Universiti Utara Malaysia Press, Sintok. ISBN 978-967-2210-36-8

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Abstract

Introduction to Human Resource Management in Tourism and Hospitality Industry is written for the reference of students taking courses related to human resource management in tourism and hospitality industry. This book contains some information of tourism and hospitality industry in Malaysia. Included in this book is information regarding industrial relations in Malaysia which applies Malaysian laws as some of the international laws are not applicable in Malaysia. This book applies new theories and information from a new source of reference to help students gain a new perspective on human resource management in the tourism and hospitality industry. The scope of the content is comprised of the overview of human resource management in tourism and hospitality industry, recruitment and selection, motivation, training and development, performance appraisal, reward, organization communication, employee relations and labour relations, leadership, international HRM, and the future of HRM in the tourism and hospitality industry.

Item Type: Book
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: UUM Press
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 05 Nov 2019 04:07
Last Modified: 05 Nov 2019 04:07
URI: http://repo.uum.edu.my/id/eprint/26564

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