Abu Bakar, Hassan and Connaughton, Stacey L. (2019) Relative leader-member exchange within work groups: the mediating effect of leader-member conversation quality on group-focused citizenship behavior. International Journal of Business Communication. pp. 1-23. ISSN 2329-4884

PDF Restricted to Registered users only Download (141kB) | Request a copy

Abstract

We introduce a multilevel model that examines how and when relative leader-member exchange (RLMX) within the work group associates with group members’ commitment and organizational citizenship behavior. Results of the study are based on data gathered from a sample of 155 leader-member dyads within 25 work groups in a Malaysian organization and provide support for the hypotheses. Specifically, the results obtained from the analysis of a hierarchical linear modeling showed that leader-member conversation quality mediates the relationship between RLMX and group-focused citizenship behavior. The findings suggest that the relative group members’ ratings of leader-member exchange have the ability to influence the quality of leader-member conversation and that this positive relationship of RLMX on group-focused citizenship behavior is contingent on the direct and indirect effect of leader-member conversation quality.

Item Type:	Article
Uncontrolled Keywords:	relative leader-member exchange, leader-member conversation quality, organizational citizenship behavior, groups, multilevel analysis
Subjects:	Q Science > QA Mathematics > QA76 Computer software
Divisions:	School of Multimedia Technology & Communication
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	11 May 2020 02:32
Last Modified:	11 May 2020 02:32
URI:	https://repo.uum.edu.my/id/eprint/27001

Actions (login required)

View Item