Belal, H. M. and Hasan, Quamrul and Nordin, Norani and Kosaka, Michitaka (2019) Dato Michael Tio and PKT logistics— A knowledge creating service company growing into a global logistics company. In: Entrepreneurship in the Asia-Pacific: Case Studies. Springer, Singapore, pp. 133-151. ISBN 978-981-32-9361-8

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Abstract

We introduce PKT Logistics Group Sdn Bhd. (PKT) and its CEO: Dato’ Michael B. Y. Tio (DMT) as a successful Malaysian knowledge creating service company. We examine how PKT designed and adapted the knowledge-creating system into their company’s philosophy towards business operation, thereby innovating service and acquiring more of the global market. This chapter is structured as follows: reviewing the background and the outline of PKT Logistics, introducing DMT’s entrepreneurship and policies in the development of PKT, DMT’s leadership, examining the Facebook community as a success factor for a knowledge creating service company, the future vision of PKT, the analysis of DMT’s entrepreneurship and briefly summarizing.

Item Type:	Book Section
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Technology Management & Logistics
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	25 Jun 2020 01:47
Last Modified:	25 Jun 2020 01:47
URI:	https://repo.uum.edu.my/id/eprint/27148

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