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The effect of critical success factors of quality management to excellence in Iraqi Universities

Mohammed, Ahmed Hani and Taib, Che Azlan (2019) The effect of critical success factors of quality management to excellence in Iraqi Universities. Journal of Business & Retail Management Research, 13 (04). pp. 185-192. ISSN 17518202

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Abstract

The purpose of this paper to measuring the effect of critical success factors to excellence in Iraqi universities. The empirical data was drawn from the head of departments in six Iraqi universities, the number of respondents was 174. The research model was tested by using the partial least square structural equation modeling (PLS-SEM) technique. The findings of the empirical study revealed that critical success factors have a positive effect on excellence. Theoretically, the practices of critical success factors have contributed to understanding the different roles in excellence in Iraqi universities. From another side, this study shows practical implications, where increasing the attention of the factors to help the head of department in Iraqi universities to improve the performance.

Item Type: Article
Uncontrolled Keywords: Critical Success Factors (CSFs), Iraqi Universities, Excellence.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Technology Management & Logistics
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 04 Aug 2020 01:49
Last Modified: 04 Aug 2020 01:49
URI: https://repo.uum.edu.my/id/eprint/27317

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