Abdul Ghani, Ahmad Bashawir and Kaliappen, Narentheren and Jermsittiparsertc, Kittisak (2019) Enhancing Malaysian SME employee work engagement: The mediating role of job crafting in the presence of task complexity, self-efficacy and autonomy. International Journal of Innovation, Creativity and Change, 6 (11). pp. 1-18. ISSN 2201-1323

PDF Restricted to Registered users only Download (453kB) | Request a copy

Abstract

Currently, Malaysian SME organizations intend to enhance employee work engagement at the workplace through accessing them freedom of job design, enhanced employee’s self-belief and meaningful and challenging tasks. The purpose of this study is to identify the work engagement level of the employees of Malaysian SMEs with the mediating role of job crafting in the presence of autonomy, task complexity and self-efficacy. This study was quantitative and utilized PLS-SEM version 3 to analyze the data. Sample size was 300 and 5 the point Likert scale random sampling technique was used for data collection. The findings of this study show that in order to sustain competitive edge, worker’s engagement is very critical to sustain the Malaysian SME employees. Moreover, the mediating role of job crafting has very crucial influence on the work engagement level of the employees. Secondly, a higher level of autonomy and self-efficacy ensure the job crafting has a positive effect resulting in production of a higher level of work engagement. The level of task complexity in this study also enables the employees to perform tasks independently and that evidently boosts their work engagement. Future studies could be conducted on a moderator such as organizational culture and mediation organizational citizenship behavior or perceived organizational support etc. to further add to this field of investigation.

Item Type:	Article
Uncontrolled Keywords:	Autonomy, Task Complexity, Self-efficacy, Job crafting, Work engagement
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of International Studies
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	16 Nov 2020 06:01
Last Modified:	16 Nov 2020 06:01
URI:	https://repo.uum.edu.my/id/eprint/27888

Actions (login required)

View Item