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Knowledge-based banking: The bankers’ experience on OKS (Online Knowledge Sharing)

Muhamad Ali, Hafizi and Mohammad Yusof, Zawiyah (2009) Knowledge-based banking: The bankers’ experience on OKS (Online Knowledge Sharing). International Journal of Business and Management, 4 (2). pp. 31-35. ISSN 1833-3850

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This paper outlines the results from a web-based survey of first time users of a bankers online knowledge sharing. Palmer´s web metrics were used to investigate the effects of key website characteristics on intention to return, satisfaction and self-efficacy. Partial least squares estimation was used to estimate both the measurement and structural parameters in our structural equation model. Statistical significance of the main relationships provided strong empirical support for author conceptual framework.

Item Type: Article
Uncontrolled Keywords: Online knowledge sharing, Human interaction, Web evaluation
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HG Finance
Divisions: School of Economics, Finance & Banking
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 12 May 2011 03:07
Last Modified: 25 Apr 2016 08:12
URI: http://repo.uum.edu.my/id/eprint/2842

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