Rosman, Ika Roshadiera and Ibrahim, Jafni Azhan (2020) Investigating learning quality of STML students: case study of Bachelor of Operation Management. Symposium on Technology Management and Logistics (STML Go Green) 2019: Operations Management, Volume 1, 1 (29). pp. 99-102. ISSN eISBN 978-967-2296-23-4

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Abstract

This study attempts to propose steps that can be taken to improve the quality of learning. This research has three objectives which are to investigate student perception on the programme outcome, to investigate student perception on the programme quality in learning, to identify the student satisfaction towards the Operation Management programme. A set of questionnaires was developed, and it has been categorized into satisfaction and respond or react from operation management student and the data collected were analyzed using the Statistical Packages for Social Science (SPSS). The questionnaires forms were distributed to 210 Operation Management students for the results of the study. The findings show most of the students are satisfied with the programme quality and the programme outcome received at the university. Finally, it is suggested for the management department to take appropriate steps to further enhance efforts to improve the quality of teaching and learning at the university.

Item Type:	Article
Uncontrolled Keywords:	Programme quality, programme outcome, student satisfaction, Operation Management student
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Technology Management & Logistics
Depositing User:	Mrs Nurin Jazlina Hamid
Date Deposited:	24 Nov 2021 00:59
Last Modified:	24 Nov 2021 00:59
URI:	https://repo.uum.edu.my/id/eprint/28431

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