Johor, Azizah (2005) Quality service delivery. In: Seminar Pengurusan Cemerlang II, 29-31 Julai 2005, Paradise Sandy Beach Resort, Pulau Pinang. (Unpublished)
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| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Additional Information: | Anjuran Persatuan Pegawai Tadbir & Iktisas (PERPATI) Universiti Utara Malaysia |
| Subjects: | L Education > LB Theory and practice of education > LB2300 Higher Education |
| Divisions: | UNSPECIFIED |
| Depositing User: | Mrs. Norazmilah Yaakub |
| Date Deposited: | 27 Oct 2011 02:36 |
| Last Modified: | 27 Oct 2011 02:36 |
| URI: | https://repo.uum.edu.my/id/eprint/3511 |
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