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The relationships among critical success factors of knowledge management, innovation and organizational performance: A conceptual framework


Hassan, Shahizan and Al-Hakim, Laith Ali Yousif (2011) The relationships among critical success factors of knowledge management, innovation and organizational performance: A conceptual framework. In: 2011 International Conference on Management and Artificial Intelligence, April 1-3 2011, Hotel Santika Premiere - Beach Resort Bali, Bali, Indonesia.

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Abstract

The purpose of this study is to explore the relationships among Critical Success Factors (CSFs) of Knowledge Management (KM), innovation and Organizational Performance (OP). From the point-of-view of this study, the major idea is regarding that the successful implementation of KM has a direct effect on OP improvement and indirect effect through innovation. The intensive review of previous study is explored a serious gap in the literature of relationships among CSFs of KM, innovation and OP. Subsequently, this study will try to fill the gap from the perspective of Resource-Based View (RBV) and Knowledge-Based View (KBV). This study is proposed a conceptual framework. The proposed conceptual framework is considered a contribution towards the enrichment of the relevant literature. Moreover, this study as a stepping stone for further research on finding importance CSFs of KM towards enhance innovation and improve OP.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Published in International Proceedings of Economics Development and Research, vol 6, April 2011 (ISSN: 2010-4626)
Uncontrolled Keywords: critical success factors of knowledge management; innovation; organizational performance.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Othman Yeop Abdullah Graduate School of Business
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 21 Dec 2011 01:01
Last Modified: 24 Apr 2016 02:55
URI: http://repo.uum.edu.my/id/eprint/3860

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