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A case study of quality management practice in rubber based company in Malaysia


Othman, Siti Norezam and Mansor, Mohd Fitri and Harun, Mohd Sani and Abdul Ghani, Zain Ali and Abu, Noor Hidayah (2010) A case study of quality management practice in rubber based company in Malaysia. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

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Abstract

Quality is one of most important element in every organization in the world. It requires proper management in order to ensure the products met the customer’s standards. Failure to manage and resolve the quality issues will cause many negative impacts towards organization performance. Thus, the aim of the paper is to analyse the quality management, quality activities and initiatives, issues and solutions pertaining to the quality matters in one of rubber based company. Based upon interview session with relevant personnel’s in the company, the solution and recommendation are proposed.

Item Type: Conference or Workshop Item (Paper)
Additional Information: Organized by UUM College of Business, Universiti Utara Malaysia
Uncontrolled Keywords: Quality management, quality issues, quality initiatives, quality solutions and recommendation.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: School of Technology Management & Logistics
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 26 Dec 2011 03:36
Last Modified: 26 Apr 2016 00:33
URI: http://repo.uum.edu.my/id/eprint/4120

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