Ahmad, Norazura and Abdul Ghani, Noraida and Kamil, Anton Abdulbasah and Mat Tahar, Razman (2013) Simulating the impact of an increase in patient volume on a government emergency department in Malaysia. In: 3rd International Conference on Management and Artificial Intelligence (ICMAI 2013) , April 08-09, 2013, Bangkok, Thailand.

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Abstract

This paper explores the potential of computer simulation model to access the effect of patient increase to emergency department performance and the patient flow.A simulation model of emergency department is developed based on discrete even simulation and system dynamics modeling approach to capture the behavior of an integrated system.Several scenarios are conducted to help management determine the required resources due to patient: volume increase that will not breach the national target time for patient to be attended to in emergency department.Results from the scenarios show that a 7% increase of patients affects most of the performance measures.In addition, medical assistants are the important resources in emergency department operations.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISSN: 2010-4626
Uncontrolled Keywords:	Emergency Department, Hybrid Simulation, Discrete-Event Simulation, System Dynamics
Subjects:	R Medicine > RA Public aspects of medicine
Divisions:	College of Arts and Sciences
Depositing User:	Mrs. Norazura Ahmad
Date Deposited:	27 May 2013 08:17
Last Modified:	27 May 2013 08:17
URI:	https://repo.uum.edu.my/id/eprint/7854

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