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Determinants of small & medium sized enterprises (SMEs) adoption of e-commerce


Ismail, Shahifol Arbi and Ismail, Noor Azizi and Hassan, Haslinda and Tahir, Agoos Munalis (2007) Determinants of small & medium sized enterprises (SMEs) adoption of e-commerce. Project Report. Universiti Utara Malaysia. (Unpublished)

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Abstract

As the catalyst of Malaysian economy, SMEs are expected to be at the forerunner in Information Technology (IT) adoption.Engaging in e-commerce seems to be the logical next step as e-commerce is cited to offer a lot of benefits to SMEs.The main objective of this study is to investigate the status of e-commerce adoption among SMEs in Malaysia. More specifically, this study aims to investigate the status of e-commerce adoption among SMEs and the factors contribute to the acceptance and use behavior of e-commerce among the managers of SMEs.Questionnaires which were based on UTAUT model were distributed to 1,216 SMEs from which 71 completed questioners were received.The findings indicated a low level of e-commerce adoption by SMEs with only 18 (31%) of the firms’ websites supported some sort of online transactions. Secondly, the results of regression analysis revealed that only Effort Expectancy is significantly and positively related to Behavioural Intention of using e-commerce by SMEs and this only partially supported original UTAUT model.Overall, this study has provided evidence that SMEs in Malaysia is still lagging behind in e-commerce adoption.

Item Type: Monograph (Project Report)
Additional Information: Kod S/O: 11486
Subjects: H Social Sciences > HF Commerce
Divisions: College of Business
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 01 Jul 2013 02:56
Last Modified: 09 Jul 2014 00:58
URI: http://repo.uum.edu.my/id/eprint/7888

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