Omar, Amira and Sabar, Rohafiz (2012) Safety at the airports: KLIA case study. In: Simposium Pengurusan Teknologi, Operasi & Logistik (SIPTIK III), 11-12 Disember 2012, Universiti Utara Malaysia.

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Abstract

The purpose of the study is to determine the relationship between the factors that affects the safety and security of passengers and airport users. It’s concerned with the problem of security and its relation to operating equipment failures, operator negligence and damage to infrastructure. The problems of security at the airport are very important because, total uses of airplanes as the main transport to get out and enter the country are increasing day by day. So, many features of the airport safety and security concern for protecting the country from being attacked and invaded by terrorists.We use primary and secondary data. Primary data come from books, journals, and websites for information.Meanwhile, secondary data come from questionnaire and distribute to 100 respondents.This studies for review the passenger’s perceptions of quality of the safety and security at Kuala Lumpur International Airport (KLIA).

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN:9789832078739 ANJURAN: Pusat Pengajian Pengurusan, Teknologi dan Logistik, Universiti Utara Malaysia
Uncontrolled Keywords:	Kuala Lumpur International Airport (KLIA), Perception, Quality, Security, Service
Subjects:	H Social Sciences > HE Transportation and Communications
Divisions:	School of Technology Management & Logistics
Depositing User:	Dr. Rohafiz Sabar
Date Deposited:	02 Jul 2013 03:33
Last Modified:	20 Apr 2016 08:45
URI:	https://repo.uum.edu.my/id/eprint/8426

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