Mahmood, Rosli and Abd Rahman, Ghazali (2007) How bank managers assess small business borrowers? Malaysian Management Review , 42 (1). pp. 43-54. ISSN 0025-1348

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Abstract

The purpose of this study is to develop an understanding of the decision making process which bankers follow in granting loans to the small business borrowers. A mail survey technique was employed, and questionnaires were administered on bank branch, managers of domestic banks.A total of 138 useable questionnaires were received, representing a 13.8 percent return rate.The findings reveal that intended purpose of loan, repayment of previous loan and loan activity at other banks were ranked as the top, criteria in the credit assessment of small business borrowers.On the hand, government guarantee of loan, CVs of clients and charge on assets were given lowest ranks in terms of importance.The salient factors identified in this study also indicate that the bank managers focused on risk when dealing with the small business borrowers.

Item Type:	Article
Uncontrolled Keywords:	Bank managers, small business, decision-making, criteria
Subjects:	H Social Sciences > HB Economic Theory H Social Sciences > HG Finance
Divisions:	College of Business
Depositing User:	Prof. Dr. Rosli Mahmood
Date Deposited:	23 Jul 2013 08:05
Last Modified:	23 Jul 2013 08:05
URI:	https://repo.uum.edu.my/id/eprint/8597

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