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Managing change: Organisational excellence in the public sector


Johari, Husna (2008) Managing change: Organisational excellence in the public sector. In: Eighth International Conference on Knowledge, Culture and Change in Organisations, 5-8 August 2008, Cambridge University, United Kingdom. (Unpublished)

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Abstract

In an increasingly challenging environment, the main responsibility of Public Service Department is to ensure that the public sector workforce is able to meet the ever changing demands and expectations of the citizens and stakeholders. With respect to Malaysia, public services are prepared to face challenges of the fast changing global and local environment. Continuous efforts need to be taken in order to create world class services.In this context, the writer intends to explore the dynamic organizational change experienced by INTAN as the premier public training institute in Malaysia and to make recommendations on any suitable intervention measures.

Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Managing Change, Public Sector
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Law, Government and International Studies
Depositing User: Prof. Madya Dr. Husna Johari
Date Deposited: 09 Oct 2013 03:11
Last Modified: 14 Nov 2013 04:19
URI: http://repo.uum.edu.my/id/eprint/9301

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