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Modeling subjective metrics for mobile evaluation

Hussain, Azham and Kutar, Maria and Abdul Mutalib, Ariffin and Mohmad Kamal, Fazillah (2012) Modeling subjective metrics for mobile evaluation. Journal of Information System Research and Innovation, 1. pp. 11-20. ISSN 2289-1358

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There are several methods to evaluate mobile applications. The aim is to ensure that the applications are usable and satisfying users. Among the methods include lab test and field test.However, not many have focused on the quality characteristics should be used during the test.This study aims to develop subjective metrics for evaluation of mobile application using Goal Question Metric (GQM).To ensure the metrics we develop are reliable and useful, we conduct usability study that used the metrics we developed using GQM approach.The result indicates that the metrics can be used to evaluate mobile application in term of user satisfaction.Four test cases with different platforms employed in this study shows that the metrics are reliable to be used in mobile evaluation.

Item Type: Article
Uncontrolled Keywords: mobile application; usability study; evaluation; goal question metric
Subjects: Q Science > QA Mathematics > QA76 Computer software
Divisions: College of Arts and Sciences
Depositing User: Dr. Ariffin Abdul Mutalib
Date Deposited: 01 Apr 2014 07:25
Last Modified: 01 Apr 2014 07:25
URI: http://repo.uum.edu.my/id/eprint/9706

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