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The effect of ethno/lingo diversity on knowledge sharing in groups

Ziaei, Seyyed Ali and Md Nor, Khalil and Walczak, Steven (2010) The effect of ethno/lingo diversity on knowledge sharing in groups. In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.

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Abstract

In today’s economy, the role and value of knowledge as the last competitive advantage has been suggested and the Knowledge Management (KM) concept has emerged and received great attention.A big part in KM is about managing the way knowledge flows in and between organizations i.e., managing Knowledge Sharing (KS).While technology admittedly facilitates KS, the success of KM efforts still depends highly on considering human factors.This paper proposes that one of these human factors, ethno/lingo diversity, can significantly affect the success of KM practices; in particular knowledge sharing by influencing communication and social interaction among the members of a group.An empirical investigation is suggested to test the proposition.

Item Type: Conference or Workshop Item (Paper)
Additional Information: ISBN 978-983-2078-40-1 Organized by : UUM College of Art & Sciences, Universiti Utara Malaysia
Uncontrolled Keywords: Knowledge Management (KM), Knowledge Sharing (KS), Diversity
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 03 Jun 2014 06:46
Last Modified: 03 Jun 2014 06:46
URI: https://repo.uum.edu.my/id/eprint/11197

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