Natasetiawan, Firda (2014) Application of benchmarking process as a way to improve and increase the competitiveness of project performance in oil and gas company. In: 4th International Conference on Technology and Operations Management (ICTOM04), 18-19 August 2014, Kuala Lumpur, Malaysia.

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Abstract

As a part of the constant search for continuous improvement process, Well-Replacement division at PT.KUC seek a way to find the best practices that will allow the company to improve results from previous project performance, benchmarking is an important method for this study and widely used to re-examine own process and project performance, it is a business strategy of constantly adjusting and optimizing the internal management. Benchmarking performance management applies to improving project performance, and increasing the competitiveness of one of the most useful management tools.The use of it should allow the Project Manager to identify problems.The key factor in the project performance indicators at current practice with the last 4 years has been benchmarking.It is a strategy for the implementation of the process, as stipulated in the strategic business objectives that are broken down into various "benchmarking indicators" these "benchmarking indicators" assess the results of completed project promote "strategic" implementation.The benchmark indicators linked to each other, complement each other, constitute a common strategy for benchmarking the performance of the index system, so that each member of the organization has a clear performance goal, giving a true unifying force within the organization.Benchmarking is not only a systematic, continuous evaluation process, it is also in the planning and implementation new process allows for a constant flow of business and industry to be made at the highest levels of performance.Benchmarking can improve access to corporate information and performance data to give information for setting goals, and to improve the business processes.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	Organized by: School of Technology Management and Logistics, Universiti Utara Malaysia, Prince of Songkla University (PSU) & Institut Teknologi Bandung (ITB)
Uncontrolled Keywords:	Benchmarking, Performance Measurement System (PMS)
Subjects:	H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions:	School of Business Management
Depositing User:	Mrs. Norazmilah Yaakub
Date Deposited:	22 Oct 2015 00:50
Last Modified:	18 Apr 2016 04:00
URI:	https://repo.uum.edu.my/id/eprint/15931

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