Hanipa, Saripah Idayu and Loh, Lee Chiew and Lee, Xin Ting and Koh, Jian Wei and Yoon, Mei Lian and Taib, Che Azlan (2015) Quality control practices in furniture industry: Bidin bin Jasin Sdn Bhd case study. In: Symposium on Technology Management and Logistics (STMLGoGreen), 8-9 December 2015, Universiti Utara Malaysia.

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Abstract

This paper presents a case study of Bidin Bin Jasin Sdn Bhd (BBJSB), which is one of Small and Medium Enterprises (SME) in Kangar, Perlis. The company produces various products of furniture such as furniture set home, school furniture and so on.The research aims to investigate quality control practices on the furniture industry of BBJSB. In this research, data is collected through interview distributed internally stipulating issues and problems of quality control in identifying productivity level, waste elimination practices, customer requirements and satisfaction of quality control practices. From this study, we able to determine problems that faced by the organization in quality aspect and the methods used by organization in solving these problem. Moreover, expectation of this study was to provide a proper and suitable method help in improving the quality control use in the manufacturing organization.It is a suggestion that the findings could contribute towards greater understanding in view of the furniture industry. This research is also a suggestion to provide good insights on managerial applications.

Item Type:	Conference or Workshop Item (Paper)
Additional Information:	ISBN: 9789670910178 Organized By: School Of Technology Management & Logistics, Universiti Utara Malaysia. Collaboration With: Pusat Kerjasama Universiti-Industri Universiti Utara Malaysia
Uncontrolled Keywords:	Quality control practices, furniture industry, productivity, elimination of waste, customer requirements and satisfaction
Subjects:	T Technology > TS Manufactures
Divisions:	School of Technology Management & Logistics
Depositing User:	Assoc.Dr. Che Azlan Taib
Date Deposited:	14 Nov 2016 00:42
Last Modified:	14 Nov 2016 00:42
URI:	https://repo.uum.edu.my/id/eprint/19370

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