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Applying the triangulation approach in IT – business strategic alignment and sustainable competitive advantage

Almajali, Dmaithan Abdelkarim and Md Dahalin, Zulkhairi (2011) Applying the triangulation approach in IT – business strategic alignment and sustainable competitive advantage. Communications of the IBIMA, 2011 (2011). pp. 1-13. ISSN 1943-7765

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Abstract

While researchers have encouraged more research on the causal chains between information technology investments and Business performance, the results of empirical studies have been inconclusive. This is partly due to the exclusion of IT-business strategic alignment. This study has examined the impact of IT-business strategic alignment antecedents in terms of leadership, structure and process, service quality, and value and belief on IT business strategic alignment in terms of alignment gap, followed by the impact of IT-business strategic alignment on sustainable competitive advantage. In order to explore the above research relationships, the study further utilizes the positivism paradigm by applying a mixed research method both quantitative and qualitative data. Such triangulation would help to provide more insight into the issues studied in this research. Particularly, this study has tested the research model by conducting 172 survey questionnaires with public shareholding firms in Jordan. After that, the study conducted several follow-up interviews in Jordan in order to further validate the research results. Thus, the results obtained from the structural equation modeling (SEM technique and supplementary qualitative analysis of the interviews offer a valuable insight into the research. However, the universal applicability of this research may be limited due to the fact that the results are based only on the cross-sectional data from the Jordanian public shareholding firms. Consequently, further research is needed with regards to several countries since this would help to advance understanding of the IT-business strategic alignment issue and the conditions and outcomes of achieving it in different contexts.

Item Type: Article
Uncontrolled Keywords: IT-Business strategic alignment, Alignment gap, Sustainable competitive advantage
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
T Technology > T Technology (General)
Divisions: College of Arts and Sciences
Depositing User: Mrs. Norazmilah Yaakub
Date Deposited: 22 Feb 2012 12:29
Last Modified: 22 Feb 2012 12:29
URI: https://repo.uum.edu.my/id/eprint/4357

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