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Prof. Madya Dr. Nor Azila Mohd Nor


Profesor Madya (DS54)

UUM College of Business

Universiti Utara Malaysia

Business and Management, Relationship Marketing, Sales Management, Strategic Marketing, Customer Relationship

PREVIOUS APPOINTMENTS: • Deputy Dean, Universiti Utara Malaysia, 2005-2008.

ACADEMIC QUALIFICATIONS: • Ph.D, Marketing, Universiti Sains Malaysia, 2001-2005. • Master, Marketing, University of Stirling Scotland, 1996-1997. • Bachelor, Business Administration, Universiti Utara Malaysia, 1990-1994.

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Latest Additions

  1. Mohd Noor, Nor Azila and Kasim, Azilah and Mat, Norsiah and Mat, Norazuwa and Muhammad Jamil, Che Zuriana and Salleh, Hayatul Safrah and Muhammad, Azli (2012) Shopping orientation and purchase behaviour of Malaysian consumers towards green products. Project Report. Universiti Utara Malaysia. (Unpublished)
  2. Mohd Noor, Nor Azila and Perumal, Selvan and Abdul Rahman, Maria and Mohd Nafi, Siti Noratisah (2011) The effects of customer orientation behaviour on hotel frontliners' job outcomes. Project Report. Universiti Utara Malaysia. (Unpublished)
  3. Mohd Noor, Noor Azila and Liew, Kok Hong and Yap, Sheau Fen and Abdul Rahman, Maria and Muhammad, Azli (2013) Profiling the Malaysian consumers' consumption behaviour toward dietary supplement products. Project Report. Universiti Utara Malaysia. (Unpublished)
  4. Mohd Nor, Nor Azila and Perumal, Selvan and Hussin, Zolkafli (2011) The influence of fairness on channel member relationship satisfaction: A case of Malaysian car dealers. International Journal of Business and Management Science (IJBMS), 4 (1). pp. 11-31. ISSN 1837-6614
  5. Mohd Noor, Nor Azila and Kumar M., Dileep (2014) ECO friendly ‘activities’ VS ECO friendly ‘attitude’: Travelers intention to choose green hotels in Malaysia. World Applied Sciences Journal, 30 (4). pp. 506-513. ISSN 1818-4952
  6. Al-Refai, Abdalla Nayef and Mohd Noor, Nor Azila (2014) Service quality dimensions and customer satisfaction in Malaysian mobile telecommunication market: An empirical investigation of the mobile phone market in Malaysia. International Postgraduate Business Journal, 6 (1). pp. 27-48. ISSN 2180-2459
  7. Mohd Noor, Nor Azila and Mat, Norsiah and Mat, Norazuwa and Jamaluddin, Che Zuriana and Salleh, Hayatul Safrah and Muhammad, Azli (2012) Emerging green product buyers in Malaysia: Their profiles and behaviours. In: 3rd International Conference on Business and Economic Research (3rd ICBER 2012), 12-13 March 2012, Golden Flower Hotel, Bandung, Indonesia.
  8. Ahmmed, Kawsar and Mohd Noor, Nor Azila (2014) Relational antecedents an consequence of key account management performance: A review, framework and research agenda. The International Journal of Business and Technopreneurship (IJBT), 4 (1). pp. 21-45. ISSN 2231-7090
  9. Wahab, Samsudin and Momani, Kaled and Mohd Noor, Nor Azila (2010) The relationship between e-service quality and ease of use on customer relationship management (CRM) performance: An empirical investigation in Jordan mobile phone services. Journal of Internet Banking and Commerce, 15 (1). pp. 1-15. ISSN 1204-5357
  10. Mohd Noor, Nor Azila and Kasim, Azilah and Scarlat, Cezar and Muhamad, Azli (2012) The role of individual differences in promoting front liners to become customer oriented: A case of the hotel industry in Malaysia. Journal of Quality Assurance in Hospitality & Tourism, 13 (1). pp. 61-79. ISSN 1528-008X