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Dr. Filzah Md. Isa


Associate Professor

UUM College of Business

Universiti Utara Malaysia

Sales And Marketing, Entrepreneurship, Human Resource Management, Change Management, Motivation And Self-Development

APPOINTMENTS: · Lecturer , Universiti Utara Malaysia, 11 May 1994 - present · Sales Manager, Hong Kong International Consultant Limited (HKICL), 1991 -1994

ACADEMIC QUALIFICATIONS: · Doctorate of Business Administration (DBA), Universiti Sains Malaysia, 2007 · Master of Business Administration (MBA), Northrop University, Los Angeles, USA, 1989 · Bachelor of Science in Business Administration (B.Sc.BA), University of Southwestern Louisiana, 1987

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Latest Additions

  1. Md Isa, Filzah and Cheng, Wei Hin and Hashim, Norashidah and Abdullah, Haim Hilman and Mohd Yunus, Jasmani and Hoe, Chee Hee (2011) Kajian pembangunan kerangka model usahawan wanita. Project Report. Universiti Utara Malaysia.
  2. Nik Muhammad, Nik Maheran and Md Isa, Filzah and Othman, Siti Norezam (2010) Does decision making styles differ by leadership hierarchical level, knowledge and demographic profile in higher education institutions? In: Knowledge Management International Conference 2010 (KMICe2010), 25-27 May 2010, Kuala Terengganu, Malaysia.
  3. Alqasa, Khaled and Md Isa, Filzah and Othman, Siti Norezam (2013) Factors affecting intentions to use banking services in Yemen. In: 4th International Conference on Business and Economic Research (4rd ICBER 2013), 04 - 05 March 2013, Golden Flower Hotel, Bandung, Indonesia.
  4. Osman, Abdullah and Md Isa, Filzah and Othman, Siti Norezam and Jaganathan, Mathivannan (2014) Attitude towards recycling among business undergraduate students in Malaysia. American-Eurasian Journal of Sustainable Agriculture, 8 (13). pp. 6-12. ISSN 1995-0748
  5. Alqasa, Khaled Mohammed and Md Isa, Filzah and Othman, Siti Norezam and Zolait, Ali Hussein Saleh (2014) The impact of students' attitude and subjective norm on the behavioural intention to use services of banking system. International Journal of Business Information Systems, 15 (1). pp. 105-122. ISSN 1746-0972
  6. Md Isa, Filzah and Hoe, Chee Hee and Othman, Siti Norezam and Din, Mohd Salleh and Mohd Harif, Mohd Amy Azhar and Hussin, Zolkafli and Md Jani, Mohamad Yusop (2012) The extent of marketing capability and market orientation in franchise business in Malaysia. International Journal of Business and Social Science, 3 (10). pp. 325-334. ISSN 2219-1933
  7. Md Isa, Filzah and Cheng, Wei Hin and Mohd Yunus, Jasmani (2012) The influence of up line support on change success in Malaysian health care products direct selling industry. International Journal of Business and Management Science, 5 (1). pp. 51-64. ISSN 1985-692X
  8. Nik Muhammad, Nik Maheran and Md Isa, Filzah and Othman, Siti Norezam and Che Yaacob, Haslina (2011) Regional economic development: Rethinking the region. Journal of Information Technology & Economic Development, 2 (1). pp. 599-628. ISSN 2153-974X
  9. Nik Muhammad, Nik Maheran and Md Isa, Filzah and Othman, Siti Norezam (2011) Mydin transformation focus: leadership and organizational change. Emerald Emerging Markets Case Studies, 1 (3). pp. 1-29. ISSN 2045-0621
  10. Md Isa, Filzah and Othman, Siti Norezam and Hoe, Chee Hee and Hussin, Zolkafli and Mohd Harif, Amy Azhar and Mohd Jani, Mohd Yusop (2012) Critical success factors in franchise business: A cross analysis among Muslim and non Muslim franchisors in Malaysia. Asian Journal of Business and Management Sciences, 1 (10). pp. 76-87. ISSN 2047-2528