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Mrs. Norizan Haji Azizan


Pensyarah

UUM College of Business

Universiti Utara Malaysia

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  1. Azizan, Norizan and Yusof, Ab. Aziz (2001) The importance of customer service and quality management in determining a firm's success. In: International Seminar on Consumer and Consumerism Issues and Challenges, 24 - 25 October 2001, proceeding. Institut Kajian Pengguna, Universiti Utara Malaysia, Sintok, pp. 1-10. ISBN 9832078180
  2. Azizan, Norizan and Yusof, Ab. Aziz (2001) Promoting and developing knowledge communities in the workplace. In: PPM/PSZ Conference on Knowledge Management in Digital World, 22 - 24 October 2001, The Putri Pan Pacific Hotel, Johor Bahru . (Unpublished)