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PM Dr. Norhayati Zakaria


Lecturer (DS54)

School of International Studies

Universiti Utara Malaysia

Cross-Cultural Management, Intercultural Communication, Cross-Cultural Training, Global Virtual Teams , Globally Distributed Collaboration

PREVIOUS APPOINTMENTS: · Tutor, Universiti Utara Malaysia, 1996-1998 · Visiting Professor, School of Management, Syracuse University, USA, 2000-2001. · Research Affiliate, Syracuse Information Systems Evaluation Project (SISE), Faculty of Information Studies, Syracuse University, 2001-2003. · Future Professoriate Program, Graduate School, Syracuse University, USA, 2001-2006. · Research Affiliate, Center for Research on Collaboratories and Technology Enhanced Learning Communities (COTELCO), Faculty of Information Studies, Syracuse University, 2005-Present

ACADEMIC QUALIFICATIONS: · Ph.D. Information Science & Technology (Cross-Cultural Management), Syracuse University, NY, USA · MPhil. Information Transfer, Syracuse University, NY, USA · MSc. Management, Rensselaer Polytechnic Institute, NY, USA · BBA (Hons) Human Resource Management, Universiti Utara Malaysia

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Latest Additions

  1. Zakaria, Norhayati and Wan Ismail, Wan Nurisma Ayu and Abdul Talib, Azmat Nizam (2015) Superfluous or moderation? The effect of religious value on conspicuous consumption behavior for luxury products. In: Emerging Research on Islamic Marketing and Tourism in the Global Economy. IGI Global, pp. 1-18. ISBN 9781466662728
  2. Zakaria, Norhayati and Amelinckx, Andrea and Wilemon, David (2004) Working together apart? building a knowledge-sharing culture for global virtual teams. Creativity and Innovation Management, 13 (1). pp. 15-29. ISSN 0963-1690
  3. Zakaria, Norhayati and Stanton, Jeffrey M. and Sarkar‐Barney, Shreya T.M. (2003) Designing and implementing culturally‐sensitive IT applications. Information Technology & People, 16 (1). pp. 49-75. ISSN 0959-3845
  4. Taras, V. and Caprar, D. V. and Rottig, D. and Sarala, R. M. and Zakaria, Norhayati and Zhao, F. and Jimenez, A. and Wankel, C. and Lei, W. S. and Minor, M. S. and Bryla, P. and Ordenana, X. and Bode, A. and Schuster, A. and Vaiginiene, E. and Froese, F. J. and Bathula, H. and Yajnik, N. and Baldegger, R. and Huang, V. Z. (2013) A global classroom? evaluating the effectiveness of global virtual collaboration as a teaching tool in management education. Academy of Management Learning & Education, 12 (3). pp. 414-435. ISSN 1537-260X
  5. Schadewitz, Nicole and Zakaria, Norhayati (2009) Cross-cultural collaboration Wiki. In: International workshop on Intercultural collaboration (IWIC '09), February 20–21, 2009, Palo Alto, California, USA..
  6. Misiolek, Nora I and Zakaria, Norhayati and Zhang, Ping (2002) Trust in organizational acceptance of information technology: A conceptual model and preliminary evidence. In: 33rd Annual Meeting of the Decision Sciences Institute, November, 2002, San Diego, CA. (Unpublished)
  7. Zakaria, Norhayati and Mohd Yusof, Shafiz Affendi (2001) The role of human and organizational culture in the context of technological change. In: Change Management and the New Industrial Revolution, 2001 (IEMC '01), 07 Oct 2001-09 Oct 2001, Albany, NY.
  8. Zakaria, Norhayati and Cogburn, Derrick (2009) Webs of culture: Applying intercultural communication theory to understand distributed decision-making processes. International Business Research, 1 (3). pp. 115-123. ISSN 1913-9004
  9. Zakaria, Norhayati and Al Safi, Ghadeer and Williams, Nigel (2013) Promoting global virtual teams across the globe: Cross-cultural challenges and synergies. In: Cultural and Technological Influences on Global Business. IGI Global, pp. 165-174. ISBN 9781466639669
  10. Zakaria, Norhayati and Abdul Talib, Asmat Nizam (2011) What did you say? A cross-cultural analysis of the distributive communicative behaviors of global virtual teams. In: International Conference on Computational Aspects of Social Networks (CASoN), 2011, Salamanca, 19-21 Oct. 2011.