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Items where Author is "Abd Rashid, Muhammad Hafiz"

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Abd Rashid, Muhammad Hafiz and Sh. Ahmad, Fauziah (2014) Recovering from service failure: does satisfaction fortify brand trust? In: International Conference on Business Management (ICBM) 2014, 18-19 August 2014, Putra World Trade Centre (PWTC), Kuala Lumpur, Malaysia.

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