Conference or Workshop Item

Mukiar, Siti Rafidah and Ali, Nor’ashikin and Abdul Rahim, Rabiah Eladwiah (2016) Knowledge management initiatives in contact centre: a case study in Tenaga Nasional Berhad. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand.

Abdul Rahim, Rabiah Eladwiah and Jais, Juraifa and Ali, Nor'ashikin (2016) Linking community of practices and open innovation through absorptive capacity: a conceptual framework for university-industry collaboration. In: Knowledge Management International Conference (KMICe) 2016, 29 – 30 August 2016, Chiang Mai, Thailand.