Items where Author is "Abdullah, Fazlynda"
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Sukri, Suriani and Abdullah, Fazlynda and Waemustafa, Waeibrorheem (2014) Customer satisfaction and loyalty in the airline industry: A case study of Malaysia Airlines (MAS) and Air Asia. In: International Case Study Conference (ICSC 2014), 18-19 August 2014, Putra World Trade Centre, Malaysia.