Article

Mujtaba Abubakar, Muhammad and Mohd Mokhtar, Sany Sanuri and Abdullattef, Aliyu Olayemi (2013) The role of long-term orientation and service recovery on the relationships between trust, bonding, customer satisfaction and customer loyalty: The case of Nigerian retail banks. Asian Social Science, 10 (2). pp. 209-220. ISSN 1911-2017