Article

Ahmad, Hartini and Mohamed Udin, Zulkifli and Nor, Nainatul Farzuha and Shabudin, Ahmad (2023) Knowledge Management, Technology, Strategy, And Environment in Halal Food Industry Green Supply Chain and Logistics Management Performance. Journal of Technology and Operations Management (JTOM), 18 (1). pp. 69-79. ISSN 2590-4175 (Online)

Mohammad Salameh, Anas Abdelsatar and Ahmad, Hartini and Zulhumadi, Faisal and Abubakar, Faruq Muhammad (2018) Relationships between system quality, service quality, and customer satisfaction. Journal of Systems and Information Technology, 20 (1). pp. 73-102. ISSN 1328-7265

Razalli, Mohd Rizal and Ahmad, Hartini and Arshad, Darwina (2017) The Mediating Role of Quality Leadership in Lean Practices and GLCs Performance. International Journal of Supply Chain Management (IJSCM), 6 (3). pp. 291-299. ISSN 2050-7399

Adnan@Nasir, Zaim Shah and Ahmad, Hartini (2016) Inovasi dalam perusahaan kecil dan sederhana (PKS) pembuatan makananan dan minuman. Journal of Global Business and Social Entrepreneurship (GBSE), 1 (1). pp. 79-88. ISSN 2462-1714

Abu Bakar, Lily Julienti and Ahmad, Hartini and Mahmood, Rosli and Ahmad Arshad, Darwina and Razalli, Mohd Rizal (2015) Linking entrepreneurial orientation and performance: Stimulating effective government link companies. International Journal of Research in Social Sciences, 5 (4). pp. 30-40. ISSN 2249-2496

Ahmad, Hartini and Arshad, Darwina and Marchallina, Leonis (2015) Entrepreneurial orientation, strategic improvisation, talent management and firm performance. Journal of Business, Economics and Finance (JBEF), 4 (1). p. 92. ISSN 2146-7943

Ahmad Arshad, Darwina and Razalli, Mohd Rizal and Abu Bakar, Lily Julienti and Ahmad, Hartini and Mahmood, Rosli (2015) Exploring the incidence of strategic improvisation: evidence from Malaysian Government Link Corporations. Asian Social Science, 11 (24). pp. 105-112. ISSN 1911-2017

Abubakar, Faruq Muhammad and Ahmad, Hartini (2014) Determinants of behavioural intention to use e-payment system in Nigerian retail industry: A conceptual extension of UTAUT with concern for customers. International Journal of Contemporary Business Management, 1 (1). pp. 87-93. ISSN 1793-453

Oon, Fok-Yew and Ahmad, Hartini (2014) The effect of change management on operational excellence in electrical and electronics industry: evidence from Malaysia. British Journal of Economics, Management & Trade, 4 (8). pp. 1285-1305. ISSN 2278-098X

Oon, Fok Yew and Ahmad, Hartini (2014) The effect of change management on operational excellence moderated by commitment to change: Evidence from Malaysia. International Journal of Innovation and Applied Studies, 9 (2). pp. 615-631. ISSN 2028-9324

Al-Sardia, Sattam Jumah and Ahmad, Hartini (2013) Evolutionary process change factor on internal customer satisfaction in telecommunication companies Jordan. International Journal of Business and Social Science, 4 (17). pp. 180-193. ISSN 2219-1933

Ahmad, Hartini and Jalil, Johari (2013) Relationship between personality traits and sense of urgency: A study of Repso Malaysia. IBIMA Business Review Journal, 2013. pp. 1-22. ISSN 1947-3788

Gelaidan, Hamid Mahmood and Ahmad, Hartini (2013) Using partial least squares approach to predict the impact of transformational leadership on employee commitment to organizational change. International Business Management, 7 (4). pp. 306-316. ISSN 1993-5250

Popoola, Oluwatoyin Muse Johnson and Che Ahmad, Ayoib and Samsudin, Rose Shamsiah and Ahmad, Hartini (2013) An examination of task performance fraud risk assessment on forensic accountant knowledge and mindset in Nigerian public sector. International Conference on Business and Social Science (ICBASS) 2013, Seoul, South Korea. pp. 1-8.

Gelaidan, Hamid Mahmood and Ahmad, Hartini (2013) The factors effecting employee commitment to change in public sector: Evidence from Yemen. International Business Research, 6 (3). pp. 75-87. ISSN 1913-9004

Abubakar, Faruq Muhammad and Ahmad, Hartini (2013) The moderating effect of technology awareness on the relationship between UTAUT constructs and behavioural intention to use technology: A conceptual paper. Australian Journal of Business and Management Research, 3 (2). pp. 14-23. ISSN 1839 - 0846

Ahmad, Hartini and Gelaidan, Hamid Mahmood (2011) Organisational culture, leadership styles and employee’s affective commitment to change: A case of Yemen public sector. The Journal of Organizational Management Studies, 2011. pp. 1-10. ISSN 21660816

Abu Bakar, Lily Julienti and Ahmad, Hartini (2010) Assessing the relationship between firm resources and product innovation performance: A resource-based view. Business Process Management Journal, 16 (3). pp. 420-435. ISSN 1463-7154

Abu Bakar, Lily Julienti and Ahmad, Hartini (2010) Small medium enterprises' resources and the development of innovation in Malaysia. Journal of Innovation Management in Small & Medium Enterprises, 2010. pp. 1-14. ISSN 2166-076X

Abu Bakar, Abdul Rahim and Hashim, Fariza and Ahmad, Hartini and Md Isa, Filzah and Dzakiria, Hisham (2009) Distinctive capabilities and strategic thrusts of Malaysia’s institutions of higher learning. International Journal of Marketing Studies, 1 (2). pp. 158-164. ISSN 1918-719X

Ahmad, Aminu and Ahmad, Hartini (2008) Marketing mix drivers of clients satisfaction in technology-enabled service: Study of Nigerian GSM subscribers. Communications of the IBIMA (CIBIMA), 1 (10). pp. 84-90. ISSN 1943-7765

Ahmad, Hartini and Francis, Arthur and Zairi, Mohamed (2007) Business process reengineering: Critical success factors in higher education. Business Process Management Journal, 13 (3). pp. 451-469. ISSN 1463-7154

Ahmad, Hartini and Francis, Arthur (2006) Empirical investigation on satisfaction and service quality level of radical process change implementation. International Journal of Management Studies (IJMS), 13. pp. 1-27. ISSN 0127-8983

Ahmad, Hartini and Francis, Arthur (2005) A radical - transformational change through leadership. Malaysian Management Journal, 9 (1 & 2). pp. 25-36. ISSN 0128-6226

Book Section

Mahat, Nor Idayu and Don, Mohd Sobri and Ishak, Mohamed Mustafa and Ahmad, Hartini (2018) University-industry collaboration: Malaysia skills development for producing employable graduates. In: Cooperative and Work-Integrated Education in Asia. Routledge, pp. 128-152. ISBN 9781138224575

Taib, Che Azlan and Osman, Nor Hasni and Ahmad, Hartini (2009) Effectiveness IS0 9000 quality management practices: A case study of academic libraries in Malaysia. In: Emerging trends and technologies in libraries. KBD Publications, New Delhi, pp. 440-450. ISBN 9788190799904

Taib, Che Azlan and Osman, Nor Hasni and Ahmad, Hartini (2009) Effectiveness ISO 9000 quality management practices : A case study of academic libraries in Malaysia. In: Emerging trends and technologies in libraries. KBD Publications, New Delhi, pp. 440-450. ISBN 9788190799904 (pbk)

Mohamed Udin, Zulkifli and Ahmad, Hartini (2002) Internetworked manufacturing: The future trend in Malaysia. In: Managing global business in the Internet age. Universiti Utara Malaysia, Sintok, pp. 3-20. ISBN 9832479150

Monograph

Ahmad, Hartini and Zakaria, Nazlina and Sabar, Rohafiz and Mohd..Nafi, Siti Noratisah and Mustafa Kamil, Bidayatul Akmal and Jamaludin, Norzalila and Shamsudin, Mohd. Salahudin (2021) A New Smart Manufacturing Model for The Food Industry Based on the Industrial Revolution 4.0 (S/O 14183). Project Report. UUM. (Submitted)

Ahmad, Hartini and Mohtar, Shahimi and Ahmad, Azhar and Anis Mohammad, Azhar (2014) Transformation for business sustainability: A case study of Sabah Tea. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Abdullah, Che Sobry and Yusoff, Rushami Zien and Mohtar, Shahimi and Mohamed Udin, Zulkifli and Ahmad, Hartini and Osman, Nor Hasni and Hasnan, Norlena and Zulhumadi, Faisal and Shafee, Mohd Imran Khusairi and Abidin, Rahimi (2013) The evaluation of technology park performance. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Ahmad, Hartini and Mohtar, Shahimi and Romli, Azizi and Ramli, Azhari and Hassan, Mohamad Ghozali (2013) The importance of project management: A case study of KLIA Premier Holdings Sendirian Berhad. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Ahmad, Hartini and Hashim, Fariza and Abu Bakar, Abdul Rahim and Md Isa, Filzah (2012) Business performance for private higher education institutions in Malaysia. Project Report. Universiti Utara Malaysia, Sintok. (Unpublished)

Ahmad, Hartini and Mohtar, Shahimi and Ahmad Arshad, Darwina and Mustapa, Azrain Nasyrah (2012) Srategic change and transformation: A case study at Malaysian Banking Berhad (Maybank). Project Report. Universiti Utara Malaysia. (Unpublished)

Mohamed Udin, Zulkifli and Ahmad, Hartini and Zulhumadi, Faisal and Hasnan, Norlena and Jamaludin, Norzalila (2011) Collaborative supply chain management of nanotechnology industry in Malaysia. Project Report. Universiti Utara Malaysia. (Unpublished)

Conference or Workshop Item

Ahmad, Hartini and Sabar, Rohafiz and Anuar, Nur Khairiel (2020) PESTEL’s Holistic Framework for Rural Development. In: The International Seminar on Regional Politics, Administration and Development 2020 (INSORPAD2020), 14-15 October 2020, STISIPOL Raja Haji, Riau, INDONESIA.

Ahmad, Hartini and Mohd Nafi, Siti Noratisah and Ma’aji, Muhammad M. (2018) A Case Study on Web-Based Process Change and Operational Excellence in Tourism Industry. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia.

Ahmad, Hartini and Mohd Nafi, Siti Noratisah and Marchalina, Leonis (2018) Leading Change, Internal Communication and Change Management in the University Environment. In: Knowledge Management International Conference (KMICe) 2018, 25 –27 July 2018, Miri Sarawak, Malaysia.

Marchalina, Leonis and Ahmad, Hartini (2017) Employees' commitment to change: Personality traits and organizational culture. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

Marchalina, Leonis and Ahmad, Hartini and Jalil, Johari (2017) The real insights of individual concerns on commitment to change - The Government Link Companies (GLCS). In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

Marchalina, Leonis and Ahmad, Hartini (2017) The relationship between the internal communication and employees' commitment to change in the large companies in Malaysia. In: 4th Conference on Business Management, 29 - 30 Oktober 2017, The Gurney Resprt Hotel & Recidences Penang, Malaysia.

Noordin, M. Hazim M. and Ahmad, Hartini and Baharin, Shamsuddin (2015) Hydrotherapy: An innovative treatment for obese Malaysians. In: 2nd Innovation and Analytics Conference & Exhibition (IACE 2015), 29 September –1 October 2015, TH Hotel, Alor Setar, Kedah, Malaysia.

Ahmad, Hartini and Sulaiman, Nor Intan Saniah and Md Hashim, Azhari (2015) Potensi dan pendekatan dalam perancangan pembangunan pelancongan pacuan komuniti di bawah inisiatif Pusat Transformasi Luar Bandar (RTC) Kedah, Malaysia. In: USM International Conference on Social Sciences 2015 (USM-ICOSS2015), 27th – 28th August 2015, Rainbow Paradise Beach Resort, Penang.

Ahmad, Hartini and Ma’aji, Muhammad M. and Jalil, Johari (2015) Management of change, lean practice and organisational performance of private companies in Malaysia. In: AGBA's 12th Annual World Congress, November 16 --19, 2015, University of Malaysia Pahang, Kuala Lumpur Campus, Malaysia.

Che Ahmad, Ayoib and Popoola, Oluwatoyin Muse Johnson and Samsudin, Rose Shamsiah and Ahmad, Hartini (2015) Task performance fraud risk assessment on forensic accountant knowledge and mindset in Nigerian public sector. In: International Conference on Business and Social Sciences (ICBASS), 28th to 30th June 2013, Seoul, South Korea. (Unpublished)

Arshad, Darwina and Abu Bakar, Lily Julienti and Ahmad, Hartini and Hassan, Saifulhafizi (2015) Unraveling the link between environmental factors and organizational improvisation. In: 3rd International Conference on Social Sciences Research, 08 - 09 June 2015, Melia Hotel, Kuala Lumpur, Malaysia.

Hashim, Mohd Zahrin and Ahmad, Hartini and Jilal, Johari (2015) A business process reengineering case study at AZAM Travel. In: AGBA's 12th Annual World Congress, November 16 --19, 2015, University of Malaysia Pahang, Kuala Lumpur Campus, Malaysia.

Ahmad, Hartini and Baharin, Shamsuddin and Abdullah, Syahrina and Abu Bakar, Lily Julienti (2013) Industry centre of excellence enhancing corporate social responsibility for local small and medium enterprises. In: National Conference On Higher Education Institution And Community Engagement 2013, 26 - 27 Ogos 2013, Universiti Malaysia Kelantan (UMK), Kampus Jeli. (Unpublished)

Abubakar, Faruq Muhammad and Ahmad, Hartini and Baharin, Shamsuddin (2013) Establishing basis for funnel approach in research: Using ontology to examine electronic payment system from the view of business process reengineering. In: 20th International Business Information Management Association Conference, IBIMA 2013, 27-28 June 2013, Vienna, Austria.

Abu Bakar, Lily Julienti and Ahmad, Hartini (2013) Investigation on product innovation performance in small medium enterprise in Malaysia. In: 1st International Conference on Innovation and Sustainability (ICOIS 2013), 3-4 April 2013, Sunway Resort Hotel & Spa Kuala Lumpur, Malaysia. (Unpublished)

Razalli, Mohd Rizal and Ahmad, Hartini and Mahmood, Rosli and Ahmad Arshad, Darwina and Abu Bakar, Lily Julienti (2012) Assessing the leanness of government-linked companies and its influence on performance. In: 3rd International Soft Science Conference (ISSC) 2012, 6-8 November 2012, Phnom Penh City, Cambodia. (Unpublished)

Jamaludin, Norzalila and Ahmad, Hartini and Ramayah, T. (2012) Profitability vs sustainability: Prelimary finding on green innovation adoption in information technology usage. In: 3rd International Conference on Technology and Operations Management (ICTOM2012), 4th-6th July 2012 , Bandung, West Java, Indonesia . (Unpublished)

Ahmad Arshad, Darwina and Ahmad, Hartini and Mustapa, Azrain Nasyrah and Mohtar, Shahimi (2012) Strategic change and transformation: A case study at Malayan Banking Berhad. In: 3rd International Conference on Technology and Operations Management (ICTOM2012), 4th-6th July 2012, Bandung, West Java, Indonesia.

Abu Bakar, Lily Julienti and Ahmad, Hartini (2012) A study of product innovation performance: Identifying the most innovative industry in Malaysian manufacturing sector. In: 3rd International Conference on Technology and Operations Management (ICTOM2012), 4th-6th July 2012 , Bandung, West Java, Indonesia . (Unpublished)

Ishak, Noormaizatul Akmar and Ahmad, Hartini (2011) Emerging themes of the leadership and green innovation of the government-linked companies. In: 16th International Business Information Management Association Conference, 29-30 June 2011, Kuala Lumpur, Malaysia.

Gelaidan, Hamid Mahmood and Ahmad, Hartini (2011) Employee affective commitment to change, leadership styles and organisational culture: A case of Yemen public sector. In: 16th International Business Information Management Association Conference, 29-30 June 2011, Kuala Lumpur, Malaysia.

Taib, Che Azlan and Ahmad, Hartini and Osman, Nor Hasni (2010) Cabaran integrasi aplikasi teknologi maklumat di perpustakaan: Penentuan wajaran dari perspektif indeks pelbagai kriteria. In: National Seminar on Information Technology in the Library, 3-5 August 2010, Bayview Hotel, Penang, Malaysia. (Unpublished)

Gelaidan, Hamid Mahmood and Ahmad, Hartini (2010) The effect of leadership style on affective commitment to change and the moderating of organizational culture in Yemen public sector: Development of a conceptual model. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Ishak, Noormaizatul Akmar and Ahmad, Hartini (2010) The impact of green innovation on top management leadership attributes. In: 2nd International Conference on Technology and Operations Management (ICTOM), 5 - 7 July 2010 , Bayview Hotel, Langkawi. (Unpublished)

Taib, Che Azlan and Ahmad, Hartini and Osman, Nor Hasni (2010) Impact of ISO 9000 certification in academic libraries in Malaysia : Empirical study. In: The Second International Conference on Arab-Malaysian Islamic Global Business and Entrepreneurship (2nd AMGBE) , 20 – 24 March 2010, Yarmouk, Jordan & Damascus, Syria. (Unpublished)

Ahmad, Hartini and Sharom, Normala and Abdullah, Che Sobry (2006) Knowledge sharing behaviour in the public sector: The business process management perspectives. In: Knowledge Management International Conference and Exhibition 2006 (KMICE 2006), 6-8 June 2006, The Legend Hotel Kuala Lumpur.

Taib, Che Azlan and Ahmad, Hartini and Osman, Nor Hasni (2006) An investigation into the effectiveness of ISO 9000 on academic library services: A case study of Sultanah Bahiyah Library, Universiti Utara Malaysia. In: Proceedings International Conference on Technology and Operations Management - International Conference on Technology and Operations Management, 1st-2nd December 2006, Bandung, Indonesia. (Unpublished)

Ahmad, Hartini and Mohamed Udin, Zulkifli and Yusoff, Rushami Zien (2001) Integrated process design for e-learning: A case study. In: The Sixth International Conference on Computer Supported Cooperative Work in Design 2001, 12 Jul 2001-14 Jul 2001, London, Ont..

Book

Taib, Che Azlan and Ahmad, Hartini and Osman, Nor Hasni (2015) Pengurusan kualiti dan perpustakaan : Ke arah transformasi pengajian tinggi negara. Universiti Utara Malaysia Press, Sintok. ISBN 978-967-0876-05-4

Ahmad, Hartini and Allan, Mahmoud (2014) Customer satisfaction: Experiences in healthcare sector. UUM Press, Sintok. ISBN 978-967-0474-64-9

Mohd Mokhtar, Sany Sanuri and Yusoff, Rushami Zien and Abas, Zakaria and Ahmad, Hartini and Md Hussain, Muhammad Nasri and Man @ Othman, Wazin (2011) Aplikasi sistem pengurusan kualiti dari perspektif Islam. Penerbit Universiti Utara Malaysia, Sintok. ISBN 9789675311598