Items where Author is "Alghozali, Fachrul Iman"
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Alghozali, Fachrul Iman and Jamaludin, Roslan and Bahaudin, Ahmad Yusni (2016) Enhancing quality of service: A conceptual poka-yoke approach. Journal of Technology and Operations Management, 11 (2). pp. 47-56. ISSN 1823-514X