Conference or Workshop Item

Alotaibi, Faihan Mosaad Saud and Yusoff, Rushami Zien (2014) Critical factors for implementation of total quality management in telecommunication industry of Saudi Arabia. In: International Conference on Business Management (ICBM) 2014, 18-19 August 2014, Putra World Trade Centre (PWTC), Kuala Lumpur, Malaysia.