Conference or Workshop Item

Zakaria, Zainuddin and Amirrudin, Faizatul Akmam and Awang, Moktar (2004) The management of quality in distance-learning education at UiTM Dungun, Terengganu. An analysis of the SERVQUAL dimensions. In: ASEAN Symposium on Educational Management and Leadership (ASEMAL4), 13 - 15 Disember 2004, Grand Plaza Parkroyal, Penang. (Unpublished)