Article

Asnan, Rabiha and Nordin, Norani and Othman, Siti Norezam (2016) Success factors of lean management implementation in public service organization. Journal of Technology and Operations Management, 11 (2). pp. 83-97. ISSN 1823-514X

Asnan, Rabiha and Nordin, Norani and Othman, Siti Norezam (2015) Managing change on lean implementation in service sector. Procedia - Social and Behavioral Sciences, 211. pp. 313-319. ISSN 1877-0428

Conference or Workshop Item

Asnan, Rabiha and Nordin, Norani and Othman, Siti Norezam (2014) Lean implementation in service sector: The role of change agent. In: The 4th International Conference on Technology and Operations Management (ICTOM 04), 18-19 August 2014, Kuala Lumpur Malaysia.