Items where Author is "Bitencourt, Cláudia Cristina"
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Conference or Workshop Item
Vanti, Adolfo Alberto and Bitencourt, Cláudia Cristina and Dal-Soto, Fábio (2004) IT contribution in the consolidation of organizational competences - A case study on a hotel group. In: Knowledge Management International Conference and Exhibition 2004 (KMICE 2004), 14-15 February 2004, Evergreen Laurel Hotel, Penang.